Our Mission
At Chamarel Healthcare Ltd, our mission is to deliver exceptional domiciliary and community-based care that empowers adults with mental health needs, learning disabilities, and complex support requirements to live confidently, safely, and independently in their own homes and communities.
We are committed to offering high-quality, compassionate support that respects individuality, promotes inclusion, and enables meaningful participation in society. Our care is rooted in trauma-informed practice, recognising the impact of lived experience and fostering environments of psychological safety, trust, and empowerment.
Through Positive Behaviour Support (PBS), we take a proactive, person-centred approach that reduces distress, enhances wellbeing, and promotes independence. Every plan is co-produced with the individual, their family, and professionals to ensure support is meaningful, respectful, and tailored.
We envision a world where every person—regardless of background or diagnosis—can lead a life of dignity, autonomy, and purpose. Our aim is to be recognised as a leading provider of community-based care, setting the standard for excellence, innovation, and outcomes across the sector.
We work in partnership with a number of housing providers across the UK who offer quality, comfortable, and uniquely wonderful accommodation options—places that feel truly like home. These settings reflect our belief that healing, growth, and independence flourish best in environments where people feel safe, valued, and inspired.
Our Commitments
Our Values & CommitmentsAt Chamarel Healthcare, we don’t just provide care—we champion recovery, autonomy, and belonging through emotionally intelligent, community-based support. Our values shape every decision, every relationship, and every home we help create.
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Respect & Dignity
Every interaction is guided by respect, confidentiality, and personal choice. We honour each person’s story, identity, and aspirations—ensuring they feel seen, heard, and valued.
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Trauma-Informed & PBS-Led Practice
We embed trauma-informed principles and Positive Behaviour Support (PBS) across all services. This means creating psychologically safe environments, understanding behaviour through a compassionate lens, and co-producing proactive strategies that reduce distress and promote wellbeing.
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Sustainability & Social Responsibility
We are committed to sustainable care delivery—minimising environmental impact, building resilient communities, and investing in long-term outcomes that reduce reliance on high-cost interventions.
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Staff Development & Growth
We invest in our people. Through ongoing training, reflective practice, and emotionally intelligent leadership, we nurture skilled, confident teams who grow alongside those they support.
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Safety, Competence & Accountability
We recruit with care, train with rigour, and support our teams to deliver safe, high-quality care that meets and exceeds CQC standards. Our culture of accountability ensures that excellence is not an aspiration—it’s our everyday practice.
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Technology for Empowerment
We embrace innovative technologies that enhance the user experience, improve communication, and support independence. From digital care planning to smart home adaptations, we use tech to make life easier, safer, and more connected.
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Inclusion & Belonging
We foster a culture of inclusiveness and equity—where staff, families, and the people we support feel safe to be themselves. Diversity is not just welcomed; it’s celebrated.
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Collaboration & Co-Production
We work in partnership with families, professionals, commissioners, and housing providers to ensure joined-up, person-led support. Co-production isn’t a buzzword—it’s our blueprint for meaningful care.
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